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Welcome to

PINNACLE Business Solutions

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... the solution for
your business success!

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Our Vision is...

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to experience

through our daily work

with our associates and clients ...

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Creativity

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Discovery

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Courage

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Determination

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Inspiration

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Growth

and..

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...to reach the pinnacle
of our lives

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Intelligence, talent and experience are all vital qualities for leadership, but they're not enough.

They don't make the difference between success and failure. It's commonplace for businesses, once successful, to ‘hit a brick wall’ and go into decline….remember the Kodak’s of this world!. They need a turnaround because the smart, experienced people in charge who know the place better than anyone else have failed. The usual solution is to bring in an outsider with a stellar track record, but that approach doesn't always work. It all depends on how a leader thinks.

Neuroscientists now tell us that believing is seeing rather than the reverse. The human brain constructs its own images of reality and then projects them onto the external world. Reality is what each of us believes it to be. Our mental models -rich or impoverished - determine the breadth and depth of our personal reality.

How you think determines what you see and how you respond to situations.

There are many labels for such mental models: maps, paradigms, mindsets, worldviews, and cognitive lenses, to name a few. They can be called frames. A frame of reference is a set of beliefs and assumptions that you carry in your head to help you understand and negotiate some part of your world.

A good frame makes it easier to know what's happening, see more options and make better choices. Frames are vital because human affairs don't come with computerised navigation systems to guide you turn by turn to your destination. Instead, you need to develop and carry accurate maps in your head.

Such maps make it possible to register and assemble key bits of available data into a coherent pattern - an image of what's going on. When it works fluidly, the process takes the form of "rapid cognition", which Malcolm Gladwell examines in his best seller Blink.

The ultimate goal is fluid expertise, the sort of know-how that lets you think on the fly and navigate businesses as easily as you drive home on a familiar route. There is no shortcut to developing this kind of expertise.

Framing involves matching mental maps to situations while, reframing involves shifting frames when circumstances change. Life maps, frames are both windows on a territory and tools for navigation. Only experience and practice bring you the adroitness and wisdom to take stock of a situation and use suitable tools with confidence and skill.

The book, "How Great Leaders Think", helps you sift through the competing voices and merges them into an inclusive framework embracing four distinctive ideas and leadership. The ideas are powerful enough to capture the subtlety and complexity of leadership, yet simple enough to be helpful.

Reference: Lee G. Bolman: ‘How Great Leaders Think: The Art of Reframing’ and Malcolm Gladwell: ‘Blink, The power of thinking without thinking’.

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Ph:    (02) 6687 7765

Mob: 0412 667 864

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