What do you do when someone asks you a question? If the words "answer it" formed in your head, you're WRONG!
"You should respond to a question," argues co-author James O. Pyle.
"Responding to a question is better than answering it. Your response to any questions can pack much more power and meaning if you start to 'see into' the question and better understand what information the other person wants."
In ‘Control The Conversation’ Pyle teams up with co-author Maryann Karinch to guide you in crafting responses that are multi-dimensional and include relevant and compelling information that goes beyond a mere answer to questions like: "What qualifies you for this job?" "How did the meeting go? Or, "Where were you last night?"
Divided into two parts, ‘Control The Conversation’ first provides the mechanics of good responses, and how to get adept at separating questions into good ones and bad ones, easy ones and tough ones. The authors include a close look at how to listen for and use keywords and how to read and use body language.
In the second half, Pyle and Karinch put the mechanics to use in various settings that are common in business environments and social situations - job interviews, negotiation and sales, meetings, media interviews, and dating and family interactions.
The authors help you build and apply this skill set. You will learn how to manage the four areas of disclosure - people, places, things, and events in time. You will also develop competence in techniques that will help you take control and get your message across in any kind of interview. You will discover how to:
• Master answer enhancers, such as keywords and body language,
• Analyse a question and understand the motivation behind it,
• Use questions artfully as part of your response.
No matter the question, ‘Control the Conversation’ will show you how to steer every exchange in your favour.
Reference: James O. Pyle: ‘Control the Conversation: How to Charm, Deflect and Defend Your Position Through Any Line of Questioning’
